Solutions Inc. recently launched its next generation customer
relationship management (CRM) software called GoldMine CustomerIQ.
of FrontRange’s goals with the software was a greater focus on
targeting medium sized companies in specific vertical markets.
FrontRange has taken this approach after determining that
businesses want a solution designed for their industry rather than a
solution with bells and whistles that they will never use.
The first two vertical market solutions are targeted at
manufacturing and wealth management.
Some of the functionality offered for the manufacturing sector
includes the ability to define, create, and track an issue or case;
coordinated scheduling through calendar integration; and the ability to
track orders and quotes through embedded back-office ERP system
CustomerIQ is built on Microsoft’s .NET architecture, XML-based Web
services technology, and proven technology tools to create an
easy-to-use, adaptable CRM solution to fit your business and your
By providing these underlying industry adaptations and technical
advantages out of the box, GoldMine CustomerIQ ensures quick
time-to-value with reduced implementation and internal acceptance time.
Another advantage of the .NET architecture is that it makes
information available from virtually any location and device with access
from a standard web browser.
CustomerIQ will be available in limited release in November, with
general availability slated for early 2003.
If you would like to have more information sent to you or
schedule a demonstration of the software when it is available please
give us a call.
on the look out for Beachwood Systems bi-monthly seminar series covering
CRM topics scheduled to start in February.