GoldMine CustomerIQ

FrontRange Solutions Inc. recently launched its next generation customer relationship management (CRM) software called GoldMine CustomerIQ.

One of FrontRange’s goals with the software was a greater focus on targeting medium sized companies in specific vertical markets.  FrontRange has taken this approach after determining that businesses want a solution designed for their industry rather than a solution with bells and whistles that they will never use.  The first two vertical market solutions are targeted at manufacturing and wealth management.  Some of the functionality offered for the manufacturing sector includes the ability to define, create, and track an issue or case; coordinated scheduling through calendar integration; and the ability to track orders and quotes through embedded back-office ERP system integration.

GoldMine CustomerIQ is built on Microsoft’s .NET architecture, XML-based Web services technology, and proven technology tools to create an easy-to-use, adaptable CRM solution to fit your business and your business processes.  By providing these underlying industry adaptations and technical advantages out of the box, GoldMine CustomerIQ ensures quick time-to-value with reduced implementation and internal acceptance time.  Another advantage of the .NET architecture is that it makes information available from virtually any location and device with access from a standard web browser.

GoldMine CustomerIQ will be available in limited release in November, with general availability slated for early 2003.  If you would like to have more information sent to you or schedule a demonstration of the software when it is available please give us a call. 

Be on the look out for Beachwood Systems bi-monthly seminar series covering CRM topics scheduled to start in February.

                                                                     

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