CRM Sales for Outlook Client gives you the ability to work with your CRM
data within the familiar Outlook environment.
Users can work with the Outlook client both online and offline. The synchronization capabilities the Outlook client contains
give you the ability to take the application with you while you travel,
or work away from your office.
CRM Sales for Outlook Client can be accessed from within Microsoft
Outlook 2000 and later versions. Once
installed, the client appears as an icon within the Outlook tool bar and
as a separate folder within the folder list.
Additional shortcuts and
folders make other areas of Microsoft CRM easily accessible from within
Outlook. These areas
include email, tasks, and contacts.
The Outlook client is focused on the Microsoft CRM Sales modules.
CRM Outlook Client allows users to take advantage of the functionality
of a CRM product while working within Outlook, a product they are
familiar with. By
continuing to use a product they are familiar with, it lessens the fear
many users feel when learning a new product and can make training and
implementation of Microsoft CRM easier for your staff to manage.