Using Goldmine with
Exchange or Lotus Notes
organizations have two systems in house for managing communication and
scheduling. GoldMine is often used for customer relationship management
including sales, activity tracking, and the main contact database, while
Outlook or Lotus Notes is used for scheduling and email. Maintaining
both of these systems with up-to-date information can be time consuming
and confusing. Integration products offer a way around this problem.
GoldMine Integration Services for Microsoft Exchange (GISME) is used to
allow users to maximize productivity and spend less time looking for
contact information and coordinating schedules. This product features:
allows Exchange users to schedule meetings with GoldMine users; availability
checking giving users access to other
usersí availability on his or
her GoldMine calendar from within the Exchange scheduling tool in
Microsoft Outlook; synchronization of GoldMine contact information to a
public contacts folder in Exchange to allow Exchange users to see
GoldMine contact information; and web access and update ability to
GoldMine contacts through Outlook Web Access.
GoldNotes by BDS enables Lotus Notes and GoldMine users to have email,
contact and calendar synchronization. The email integration includes
the ability to retrieve email addresses from GoldMine and bring them
into the Lotus Notes for sending.