Workflow is Power
Empower your company with Synergy Enterprise
Is your mailbox cluttered with reply after
reply after reply between members of your organization? Are you still
unsure where in the pipeline your organization is with every project or
potential sale? Are you confident that every project, customer request,
or lead is being followed up on? Are you having trouble finding files
and documentation on your server? Are you certain that you have the
latest version of the documents you need? If you have doubts on any of
these questions, Synergy Enterprise could well be the solution you have
been looking for.
Synergy Enterprise is a web-based business
process solution that connects the people, processes, and knowledge that
matter most to your business, while breaking down departmental barriers
and creating an accurate view of your organization’s personnel,
workflow, document, and asset information. Synergy Enterprise
accomplishes this through several dynamic features, including:
Workflow Management; Project Management; Customer
Relationship Management; Document and Knowledge Management; and
Employee, Customer, and Partner Portals.
Corporate workflow is the backbone of every
business, allowing organizational efforts to be achieved and overall
strategies to be realized. It is not uncommon for workflows to consist
of a complex web of cross-functional milestones—custom orders,
engineering changes, HR requests, sales calls, marketing events, etc.
The hundreds, if not thousands, of dependant and interrelated business
processes involved in corporate operations is highly problematic because
many do not fall within the realm of a structured ERP system. Synergy
Enterprise has an embedded workflow engine that standardizes business
processes by capturing the activities between people, knowledge, and
processes within the workplace, allowing companies to have the planning,
control and functionality needed for an accountable and manageable
picture of corporate activities. The built-in reporting for workflows
allows for instant analysis and corporate metrics.
Project management and coordination is
another vital factor governing corporate success. Synergy Enterprise
facilitates greater communication among project participants. It also
tracks project history, activity and results for management analysis;
links subprojects to larger projects for rollup tracking; and defines
security roles and rules, ensuring appropriate visibility.
A very important component to the overall
success of any organization is the shared knowledge between its
employees, customers, and vendors. Access to this knowledge is critical,
however it is often fragmented with documents, meeting notes, or ideas
available in various different locations. Synergy Enterprise enables all
of your corporate knowledge and documents to be shared and accessed from
one centralized repository.
Synergy Enterprise can streamline
communications with customers, suppliers, and resellers through portal
access. Customers can log requests with your organization, and be
assured that their request is being directed the proper individual based
on the request type. The customer also has the ability to view which
step in the workflow their request is and monitor how it is being
followed up, all without a single e-mail being sent or phone call being
made. The reseller portal allows for easy management of reseller
activity and simplification of knowledge sharing and access.
Never before has one solution accomplished
so much and been so easy-to use. For more information about Synergy
Enterprise, or for a demonstration, please contact Beachwood Systems.