Beachwood Systems Consulting, Inc. is proud to announce a brand
new fixed-fee service, education, and consulting program called Total
SupportTM. Now you and your organization can budget for comprehensive IT
support throughout the software and hardware life cycle.
Total Support is available for Macola, GoldMine, and Systems
Support is designed to include a complete spectrum of services, such as
on-site service calls, business and after-hours phone support incidents,
education and training discounts at our authorized training centers,
upgrades to your software and systems, analysis and review, expert
services, and more. The
philosophy of total support is to be proactive in maintaining your
hardware and software in order to improve overall productivity.
Our trained consultants will look for strategic opportunities to
improve your operations through better use of your existing systems.
Total Support is a prepaid service, which allows you and your
organization to effectively budget your support costs.
Regardless of your level of IT commitment, Beachwood Systems has
a plan that fits your needs. For
the company that wants to stay on the cutting edge of IT, Total Support
Gold has maximum on-site service, maximum phone support, maximum
training discounts (including one-on-one sessions), plus the full array
of services. For the small
to mid-size firm, Total Support Silver has more than two weeks of
on-site service a year, a generous amount of phone support, training
discounts, and a wide array of services.
For the small firm, Total Support Bronze provides the necessary
support services to help you grow your business.
Ultimately, we can design a custom program if necessary.
advantage of these programs to plan your information systems support
efforts and expenses. Schedule
on-site support in order to provide maximum value from each visit. Designate one or two individuals as contacts to Beachwood
systems to co-ordinate support calls.
Finally, know what your expense for IT support will be for each
period. Each of these steps
can resolve small issues before they become large problems.