ISP Questions and Answers with BSCís Alex Kovtun
Questions about Internet Service Providers
(ISP) abound; national vs. local, ISP vs. web host, DSL vs. ISDN, SDSL
vs. ADSL, mail server vs. mailboxes, etc.
The Next Wave sat down with Beachwood Systems Consultingís
certified Microsoft engineer Alex Kovtun to get to the bottom of the ISP
All over town, I see little shops in strip malls offering Internet
service for just a few bucks a month.
Should I use them or a larger local company or should I just go
It depends on your needs. I
would bet that for the typical home user, the small local ISPís or
even the free ISPís would do the job, but you have to be careful with
whom you trust your business processes.
I suggest you use a larger company like APKnet to provide your
business with Internet services. If
you think you might need Internet access from anywhere in the country or
the world, you have to use a big company like AT&T Worldnet or
What if I need high-speed access, like DSL?
There are many ISPís that offer DSL, but you have to decide which kind
of DSL you need. There is
Asynchronous DSL (ADSL) and Synchronous DSL (SDSL) and there is a big
difference between them. ADSL
devotes most of your bandwidth to fast download speeds at the expense of
your upload speed, whereas SDSL has the same download as upload rate.
If you intend to use your DSL connection for two-way
communication, such as to host your own web site, you must get SDSL.
However, SDSL is more expensive than ADSL.
TNW: So, maybe I should host my web site with my ISP?
Maybe you should, if you donít have or canít afford a dedicated
connection that is fast enough or an extra computer to be your web
server. Before selecting a
web host, you have to determine what sorts of services your web site
will need. If you intend to
use Microsoft FrontPage to build your web site, then your web host has
to have the FrontPage extensions. Furthermore,
you had better confirm with your web host that it can handle things like
Active Server Pages (ASP), Java, streaming media, or whatever web
technology you plan to use.
Well, what if I just want e-mail for my business?
Again, you have to decide what your needs are and you should understand
the complications of e-mail service.
The two major choices available to you are to use your ISPís
mailboxes or to set up your own mail server.
My opinion is that if you can afford it, get your own mail
server. The reason for that
is if you should ever change ISPís (for whatever reason) then your
mail server can go with you, or at least you wonít have to change all
of your e-mail addresses. If
you use the ISPís mail servers, and you change ISPís, then you have
to inform all of your contacts, clients, and customers of the change.
So, if at all possible, use your own mail server.
That sounds like good advice.
There are lots of options available and many are confusing and some are
not very good. If you
arenít sure what to do or what your needs are, I suggest you give me a
call at (216) 765-0220 and I can analyze your business, make
recommendations, and perform an implementation.