GoldMine’s Management Intelligence consists of two powerful
reporting and analysis tools that help managers do a better job of
understanding how their business is really doing. Often managers are
left on their own to determine how their teams, operations or other
areas in their business are performing.
With GoldMine's unique Management Intelligence, not only can
managers analyze and report on how their business is doing in real-time,
but they can also make decisions pro-actively - instead of re-actively.
Management Intelligence includes Manager’s Console and Answer Wizard,
both of which provide you with an integrated solution that offers the
flexibility necessary to monitor and analyze information from teams as
diverse as sales and support.
ability to make timely, sound business decisions is only possible when
the information you need is relevant, accessible and accurate.
GoldMine’s Management Intelligence tools not only help you get
to information quickly, they also present information that is both
meaningful and accurate. As
a result, GoldMine does more than just give you the data on which you
can base decisions - it also helps you determine the best course of
you work in support, sales or marketing, GoldMine's Management
Intelligence takes all the information collected from front line
contacts and delivers it to the rest of the organization, including call
histories, open support tickets, forecasts or credit issues.
Not only does Management Intelligence track and disseminate
information, it transforms the information in your company into an
makes it simple for you with easy to use metrics and reports that help
you make better and more informed business decisions.