PC & Netwrok Support

PC & Netwrok Support is an umbrella of computer-related services that covers everything from a workstation on a desktop, to operating system software, to wide area networks.  Beachwood Systems offers a comprehensive array of systems services including consultation, technology assessments, technology plans, designs, installations, documentation, training, hardware and software procurement, hardware maintenance, and complete out-sourcing.  Beachwood Systems is an authorized reseller of Microsoft, Novell, Compaq, Hewlett-Packard, IBM, and many other brands (see Product Areas).

Technology Assessment / Plan

BSC can perform a Technology Assessment study for your company.  Your existing network and infrastructure is reviewed by an Engineer and an assessment is provided (in plain English) including problems uncovered and recommendations for improvements.  Many firms have asked us to take the assessment a step further to address future considerations.  We interview management and functional leaders to determine how technology can help your company achieve its business goals.  Options and alternatives are described for each relevant category along with a recommendation and anticipated investment.

Outsourcing Your IT Operation

Outsourcing your IT operation to Beachwood Systems Consulting, Inc. is a desirable alternative to hiring your own in-house technical support person.  Here are the reasons: 

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Our engineers are highly trained and certified.  In addition to college degrees, they hold certifications such as MCSE, CNE, Citrix, and Cisco.  Take advantage of the experience they have gained from working in hundreds of environments for smoother installations and faster problem solving at your site.

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Beachwood Systems is more than a computer support firm, it is a consulting firm which means that we listen to your business objectives and provide options and recommendations for achieving them through use of technology in the most cost-effective manner possible.

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The engineer assigned to your account has access to all professionals and resources at our firm.

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Outsourcing reduces the risk and exposure of a key employee leaving.

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There are no payroll taxes, benefits, or perquisites to pay.

Typical Outsourcing Tasks Performed Include:

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Add, change, delete users and PC’s to keep pace with personnel changes

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Answer user questions about their pc and the network

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Correct problems

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Basic out-of-warranty repairs of computers (parts charged separately)

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Apply updates and upgrades

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Document equipment and software

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Document procedures

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Ensure backups are being done

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Ensure virus protection is functional and up-to-date

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Serve as a liaison for a proprietary hardware & software’s technical support staff

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Work with management on technology issues

Why Beachwood Systems?

We are experienced, dependable, consistent, and creative.  We will straighten out the problems encountered and keep your computer environment operating smoothly.

     Beachwood Systems delivers on the promises it makes.

                                                                     

                                                                           Copyright 2013 Beachwood Systems Consulting, Inc.    *    216-823-1800